Cancellation & Refund

Modifications to the Services and Prices

HKGN Solutions reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice.

Prices of all services, including but not limited to subscription plan fees to the service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes on our website, or by sending an e-mail to you at your registered account email address.

Refund Policy & Refund

At the sole discretion of HKGN Solutions, on a case by case basis, refunds can be issued of the charged fees after deducting charges for services provided to customer(s). If you are not satisfied with the software during any specific month, you are entitled to a full refund.

HKGN Solutions offers a 30-day money back guarantee! If you are not completely satisfied with your purchase you have 30 days from the date of purchase to request a refund by using this contact form or call us on our 24/7 toll free numbers: (888) 229-5219 If more than 30 days from the date of purchase have passed, we encourage you to contact the Oxium Software Support Team to resolve any issues you may be encountering. We are available 24/7 to help you Call Us: (24/7) Toll Free: (888) 229-5219 Write to us: support@HKGNsolutions

Any refund will be limited to the amount paid by you. For purchase of the softwares by you from HKGN Solutions: (1) You agree that HKGN Solutions may charge to your credit card all amounts due and owing Oxium Software for the services and applicable taxes/charges; (2) Unless otherwise agreed by HKGN Solutions, all payments for the services must be made at the time of purchase prior to receiving any services; (3) You agree that HKGN Solutions may collect interest at the lesser of 1.5 % per month or the highest amount permitted by law on any amounts not paid when due; (4) You agree that HKGN Solutions is under no obligation to render services if the payment for services as required is not made. 


Notwithstanding anything to the contrary, in no event shall HKGN Solutions be liable in excess of the amounts actually paid by you to HKGN Solutions under the Plan Order that is the subject of the dispute.The HKGN Solutions Portal, and all content provided on or through the site, are provided on an “as is” and “as available” basis, except where expressly provided otherwise.

Copyright and Content Ownership

All content posted by you and transmitted to us should comply with respective jurisdiction’s cyber laws and copyright laws and /or the copyright laws.

Any data that you share with us would be the intellectual property of you or a third-party from which you have sourced the content, HKGN Solutions would not own any rights to such issues.

Any queries or resolutions that you post on our forums would become our property.

HKGN Solutions reserves the rights to remove any content posted on our website it deems inappropriate without assigning any reason.

General Conditions

Your use of the service is at your sole risk. The service is provided on an as is and as available basis. Technical support is only provided to paying account holders and is only available via online means, email, chat and phone call.

Currently the service is available only in English. All other languages would be entertained on a best effort basis.

You understand that HKGN Solutions may use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the service.

You must not modify, or resell our services to a third-party unless explicitly specified by us. Any liability that arises from this would be solely yours.

We may remove or change content and accounts containing content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

Verbal, physical, written or other abuse (including threats of abuse or retribution) of any HKGN Solutions customer, employee, member, or officer will result in immediate account termination.

You understand that the technical processing and transmission of the service, including your content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

You must not upload, post, host, or transmit unsolicited email, SMSs, or spam messages.

You must not transmit any worms or viruses or any code of a destructive nature.

HKGN Solutions does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the service will be corrected.

You expressly understand and agree that HKGN Solutions shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if HKGN Solutions has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service. Any liability would be limited to the value of the service contract. The failure of HKGN Solutions to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and HKGN Solutions and govern your use of the service, superseding any prior agreements between you and HKGN Solutions (including, but not limited to, any prior versions of the Terms of Service).

Any further questions about the Terms of Service should be sent to

Central Law & Rule

HKGN Solutions is legally registered in Florida, USA. The terms and conditions of this site are governed by and will be legally bounded in agreement with the laws of the state of Florida, USA without regard to its conflict of law provisions. You agree to submit yourself to the exclusive jurisdiction of the District court of the state of Michigan, USA.