Privacy Policy

HKGN Solutions is committed to secure the privacy of our clients. At the same time this policy also ascertains that the services availed are also protected in all respects. The ‘Services’ HKGN Solutions provides refer to support services we own and deliver. If you submit any information on our site it would mean that you accept our privacy policy. We suggest that you read the privacy policy carefully before submitting any information on our site.

Customer(s) Information With Us

HKGN Solutions gathers information at various intervals via the website/phone/e-mail etc., and we assure you that it won’t be shared or sold to others under any circumstances. The information we collect is through the registration form you fill up before you avail our service. The contact information includes your First and Last names, e-mail address, postal address, preferred contact number, etc. We use the personal information to make our services more personalized and more accessible to you.

Customer(s) Control Over the Information

The communications we send to you via your e-mail address are mainly for your benefit, yet in certain cases they can be promotional as well. However, you can opt out of the promotional communications at will by mailing us at billing@oxiumsoftwares.com accordingly. You can also opt in later. You still will receive security related messages, legally mandated notices, and critical messages. Secondly, you can e-mail us at billing@oxiumsoftwares.com in case you plan to update your personal information with us.

Customer(s) Information With Us Remains Protected

It’s our commitment to keep your personal information secure . And to ensure this, we use the most advanced technology and measures. All sensitive information transmitted to us (your credit card number for instance) is encrypted using the Secure Socket Layer (SSL) Protocol. We maintain the SSL encryption in such a way that no one apart from us can access it. For your benefit as well as ours, we reserve the right to record the call and the remote session on your PC. The same also helps in maintaining transparency during calls related to discrepancy in services to be provided, refunds claimed, etc.

Use of Cookies

Whenever you visit a site, it may write a small data file on to your hard drive called a cookie. The cookie may contain personal information (User Id, for instance) which the site can use to keep a track on pages you visit. If you have any apprehensions about a cookie, it’s completely harmless; as it only contains the personal information you’ve supplied and in no ways can retrieve any other information from your hard drive.

We at HKGN Solutions also use cookies to collect the site visitation data. It helps us to check the effectiveness of the navigational structure of our site and to track user patterns. However, while doing so we assure you that your personal information will remain secure with us. You can always deactivate cookies by turning them off in your browser in case you don’t want them to be stored in your PC.

Access to Other Websites

Our website may have several links to other online destinations. Just click on any of these links to access these websites. There might be other websites with HKGN Solutions logo, but we are not responsible for any content that appears on it or any practice they follow. Furthermore, any cookie that these websites may send is also beyond our control.

Children Privacy

Although this website is for general interest, there is no significant information for children. No part of our website is structured to attract anyone under the age of 13. Consistent with the Children’s Online privacy Protection Act, we do not collect or maintain information at our website from or sell products to those we actually know are under the age of 13. Please ask your parent or guardian to assist you in using our services if you are under the age of 13.

Changes to Privacy Statement

HKGN Solutions reserves the right to make the changes to this privacy policy as and when the need be. We will also keep you updated in case there is any material change affecting any of our services.